Shipping & Delivery

Do you ship worldwide?

No, I’m afraid we only ship within the UK at this time.

Is there a delivery charge?

Yes, as we provide a gift-wrap and posting service, we charge £3.95 per Dreambag and £4.95 per Dreambox.

How are boxes shipped?

We use Royal Mail First and Second Class.  Please note our boxes are so jam-packed, they don’t fit through the letterbox!

When will my order be shipped?

Orders using 1st Class will be shipped within 1-2 days of ordering and received within 2-3  working days. Orders using 2nd Class will be shipped within 2-3 days of ordering and received within 3-5 working days.

Boxes & Products

What can I expect in your gift boxes?

All our Dreamboxes and Dreambags include products that are age appropriate for younger girls and teens. You won’t find anti-wrinkle creams and cellulite serums in our boxes!   Our gifts are themed by trend, event or season so you have plenty of choice.

How many items will be in each Dreambox or Dreambag?

We aim to include 5 or more products in a Dreambox and 3-4 in a Dreambag but depending on the cost of the items, there may be more or less. We ensure that the box value is worth more than what you pay.

Payment, Refunds & Returns

How can I pay?

We accept payment by Stripe (all debit and major credit cards) as well as PayPal.

Is there a VAT charge?

All boxes are subject to VAT.

Do you accept returns?

I’m afraid we do not accept returns. If you are unhappy with your box please contact us at info@missdreambox.co.uk so we can discuss with you.

What if my box arrived damaged?

If you received a defective product or are missing a product in your box, please shoot us an email with a photo at info@missdreambox.co.uk and we’ll gladly do everything we can do to resolve the situation.